Important Notice: System Outage

Our system is experiencing an unexpected outage. As a result, we are currently unable to access customer accounts, which is causing delays in processing payments and orders at our physical locations and online. Our team is actively working to resolve this outage as quickly as possible. We will provide updates as soon as the system is operational. Our customer support lines remain open and are available to document your requests. We apologize for any inconvenience this may cause and thank you for your understanding.

Business Offices:

292 Robertson Boulevard,
Walterboro, SC 29488
843-538-2020

5811 W. Jim Bilton Boulevard
St George, South Carolina 29477
843-931-1212

95 East Palmetto Avenue
Varnville, South Carolina
803-903-1800

Hours:
8am – 5pm Monday through Friday

Customer Service - Account and Billing Assistance
Ph: 843-538-2020
sales@prtc.us

PRTC Helpdesk and Support - Internet, TV, Telephone, and Security Assistance
Ph: 843-538-5481
Ph: 866-330-4630
helpdesk@prtc.us

Tech Crew - Computer and Other Device Help
Ph: 843-539-HELP (4357)
techcrew@prtc.us

Get in Touch

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Gig-Certified Provider

PRTC is a locally owned company providing a complete telecommunications solution (High-Speed Internet, Video, Voice, Wireless and Security & Home Automation) to the homes and businesses in the Lowcountry.
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