Important Notice: System Outage
Our system is experiencing an unexpected outage. As a result, we are currently unable to access customer accounts, which is causing delays in processing payments and orders at our physical locations and online. Our team is actively working to resolve this outage as quickly as possible. We will provide updates as soon as the system is operational. Our customer support lines remain open and are available to document your requests. We apologize for any inconvenience this may cause and thank you for your understanding.
Simple interest on deposits at the current effective interest rate per annum prescribed by order of the SC Public Service Commission shall be paid by PRTC to each customer required to make such deposit for the time it is held by the telephone utility.
