Report an Issue with PRTC Telecom Services

Important Notice: System Outage

Our system is experiencing an unexpected outage. As a result, we are currently unable to access customer accounts, which is causing delays in processing payments and orders at our physical locations and online. Our team is actively working to resolve this outage as quickly as possible. We will provide updates as soon as the system is operational. Our customer support lines remain open and are available to document your requests. We apologize for any inconvenience this may cause and thank you for your understanding.

Experiencing problems with your PRTC services?

Use our Report an Issue page for quick assistance.

Simply fill out the form below.

Our team is ready to address your issues promptly, ensuring minimal disruption to your services.

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PRTC is a locally owned company providing a complete telecommunications solution (High-Speed Internet, Video, Voice, Wireless and Security & Home Automation) to the homes and businesses in the Lowcountry.
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