Our system is experiencing an unexpected outage. As a result, we are currently unable to access customer accounts, which is causing delays in processing payments and orders at our physical locations and online. Our team is actively working to resolve this outage as quickly as possible. We will provide updates as soon as the system is operational. Our customer support lines remain open and are available to document your requests. We apologize for any inconvenience this may cause and thank you for your understanding.
PRTC’s New Voicemail Plus service provides all of the advantages of Voicemail service — taking a message while you’re on the phone or not able to answer the phone — with the added advantages of managing your messages.
Deluxe Voicemail ($9.00 per month)
Includes Expanded Voicemail features plus:
80 minutes of storage instead of 60
Up to 9 sub-mailboxes instead of 6
Option of up to 6 out-dials instead of 3
Six distribution lists instead of three
Able to leave specific greetings for specific callers
Schedule different greetings for different times
Voicemail Plus ($3.50 per month)
Receive an e-mail notification when you have voicemail.
Add up to 4 sub mailboxes with their own greeting — one for each family member.
Program it to notify your pager or cell phone when you get a voicemail.
Adjust your settings online at Managemyphone.com
Expanded Voicemail ($7.50 per month)
Includes Voicemail Plus features plus:
60 minutes of storage instead of 40
Up to 6 sub-mailboxes instead of 4
Option to use up to 3 out-dials to an outside line from your greeting (i.e. another land line or cell phone)
Able to edit from your phone
Three distribution lists
Post-recording option where the caller can send message urgent, private, or change message when finished
Choose notification at set time to alert you if you have messages
Able to record a message, store, and send later
If call goes to voicemail because the line is busy, the caller will hear, “The party you have reached is on the phone.”
Basic Voicemail ($2.00 per month)
20 minutes of storage space
Choice of English or Spanish
Message waiting light
Voicemail Plus ($3.50 per month)
40 minutes of storage space
Choice of English or Spanish
Message waiting light
Receive e-mail notifications
Family members can have own sub-mailbox (up to 4) with their own greeting
Receive daily notifications
Pager/cell phone notification
Managemyphone.com allows you to specify email notification and adjust your own settings by logging on
